Privacy Policy - MessageWorks

Effective Date: April 2026

At MessageWorks, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Who We Are

MessageWorks is a service provided by Advanced Safety, based in Ireland.

For any privacy-related questions, you can contact us at: sales@messageworks.ie

2. What Data We Collect

We may collect the following types of personal data:

• Identity Data: name
• Contact Data: email, phone number, address
• Order Data: details of your purchases and custom designs
• Technical Data: IP address, browser type, device information
• Usage Data: information about how you use our website

3. How We Collect Your Data

We collect data when you:

• Place an order
• Create or customise a product
• Contact us
• Use our website

We may also collect limited data automatically through cookies and analytics tools.

4. How We Use Your Data

We use your data to:

• Process and deliver your orders
• Manage payments
• Communicate with you
• Improve our website and services
• Send updates, only if you opt in

We may also use non-confidential design examples created on our platform, such as layouts, signage, or visual content, for marketing purposes. This may include our portfolio, website, social media, and advertising.

This will only apply to designs that do not contain confidential or sensitive information. If you would like your designs to remain private, you can request this in writing by contacting us.

5. Legal Basis Under GDPR

We process your data based on:

• Contract: to fulfil your order
• Legal obligation: for accounting and compliance
• Legitimate interest: to improve our services and showcase our work
• Consent: for marketing communications, if applicable

6. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted partners such as:

• Payment providers
• Delivery companies
• IT and hosting providers

All partners are required to comply with GDPR.

7. International Transfers

Some service providers may be located outside the EU. In such cases, we ensure appropriate safeguards are in place to protect your data.

8. Data Retention

We only keep your data for as long as necessary:

• Order data: up to 6 to 10 years, where required by law
• Marketing data: until you opt out

9. Your Rights

Under GDPR, you have the right to:

• Access your data
• Correct your data
• Request deletion
• Restrict processing
• Object to processing
• Request data transfer

To exercise your rights, contact us at: sales@messageworks.ie

10. Cookies

We use cookies to improve your experience and analyse website usage.

You can control cookies through your browser settings.

11. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

12. Contact